FREE STANDARD SHIPPING on orders over $75
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2009 Holiday Shipping Information
Beginning November 20, 2009, all orders will be shipped within 1-2 calendar days, with the exception of personalized items and special orders. Personalized gifts will ship within 4 calendar days of the order date.
Orders placed between 11/24 and 11/28 will ship on 11/30, due to the Thanksgiving holiday.
To ensure delivery for Hanukkah, please place order by:
Standard Delivery: December 3 3 Day Select: December 6 Overnight: December 8
To ensure delivery for Christmas, please place order by:
Standard Delivery: December 15 3 Day Select: December 20 Overnight: December 23
We ship via USPS and UPS.
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Information collected is only used to process orders or to contact customers. We do not sell or share any personal identifying information. We do not sell our email list. As part of our commitment to the security of your data, all orders are processed through a secure server to ensure the privacy and security of customer information.
The Surprise Inside Guarantee
We want you to be happy with your purchases. After all, we believe the gift giving experience should be as fun for the gift giver as it is for the gift recipient!If you are not completely satisfied with your purchase, we will be happy to provide a refund (we are unable to refund shipping charges.) Personalized items are not returnable or refundable unless defective. If you have any questions or suggestions, please email us or call us at (978) 257-1139.
Shipping Rates
If you select UPS Ground shipping for your order, in-stock items should be received within 5 - 7 business days. All items are shipped via UPS from Groton, Massachusetts. Local delivery is made free of charge in Groton, Massachusetts only. Express orders are shipped within 1 business day of receipt, pending credit card verification. Please allow one week for personalized blankets and pails. The following chart lists shipping charges for orders consisting of non-special order items. Charges are calculated per shipping address. We are unable to process or ship international orders at this time.
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Payment Options
We accept MasterCard,Visa and Discover. You can safely enter your credit card, as the servers we use will encrypt all submitted information. If you are uncomfortable making a purchase over the Internet, please contact us at(978) 257-1139, ( Monday - Friday 9am - 9pm EST ) and we would be happy to take your order over the phone. All prices are listed in U.S. dollars.
Sales Tax
Sales tax (6.25%) will be charged only on orders shipped to the Commonwealth of Massachusetts, with the exception of individual items of clothing under $175, which are not taxable in Massachusetts.
Contact Us
We will answer any additional questions you may have about our privacy policy. Please call us at (978) 257-1139.
2009 Holiday Shipping Information
Beginning November 20, 2009, all orders will be shipped within 1-2 calendar days, with the exception of personalized items and special orders. Personalized gifts will ship within 4 calendar days of the order date.
Orders placed between 11/24 and 11/28 will ship on 11/30, due to the Thanksgiving holiday.
To ensure delivery for Hanukkah, please place order by:
Standard Delivery: December 3 3 Day Select: December 6 Overnight: December 8
To ensure delivery for Christmas, please place order by:
Standard Delivery: December 15 3 Day Select: December 20 Overnight: December 23
We ship via USPS and UPS.
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Information collected is only used to process orders or to contact customers. We do not sell or share any personal identifying information. We do not sell our email list. As part of our commitment to the security of your data, all orders are processed through a secure server to ensure the privacy and security of customer information.
The Surprise Inside Guarantee
We want you to be happy with your purchases. After all, we believe the gift giving experience should be as fun for the gift giver as it is for the gift recipient!If you are not completely satisfied with your purchase, we will be happy to provide a refund (we are unable to refund shipping charges.) Personalized items are not returnable or refundable unless defective. If you have any questions or suggestions, please email us or call us at (978) 257-1139.
Shipping Rates
If you select UPS Ground shipping for your order, in-stock items should be received within 5 - 7 business days. All items are shipped via UPS from Groton, Massachusetts. Local delivery is made free of charge in Groton, Massachusetts only. Express orders are shipped within 1 business day of receipt, pending credit card verification. Please allow one week for personalized blankets and pails. The following chart lists shipping charges for orders consisting of non-special order items. Charges are calculated per shipping address. We are unable to process or ship international orders at this time.
| Order Total Shipping Charge Up to $25.00 $4.95 $25.01 to $44.99 $5.95 $45.00 to $64.99 $7.95 $65.00 to $79.99 $9.95 $80.00 to $99.99 $12.95 $100.00 to $129.99 $15.95 |
Payment Options
We accept MasterCard,Visa and Discover. You can safely enter your credit card, as the servers we use will encrypt all submitted information. If you are uncomfortable making a purchase over the Internet, please contact us at(978) 257-1139, ( Monday - Friday 9am - 9pm EST ) and we would be happy to take your order over the phone. All prices are listed in U.S. dollars.
Sales Tax
Sales tax (6.25%) will be charged only on orders shipped to the Commonwealth of Massachusetts, with the exception of individual items of clothing under $175, which are not taxable in Massachusetts.
Contact Us
We will answer any additional questions you may have about our privacy policy. Please call us at (978) 257-1139.
Call us anytime at (978) 257-1139 to talk to a gift advisor for ideas or assistance.
Contact us via email: info@thesurpriseinside.com
Copyright 2010 The Surprise Inside, Groton, MA. All rights reserved.
